If the enemy had his way with your package here are some ways to rebuke his efforts
Returns on any merchandise must be done 15 days within the date of your delivery.
To exchange an item, those requests are accepted within 30 days of your delivery date. If there is an error in your order on the company’s behalf, we will provide free shipping. If a customer makes a mistake on a shipment’s address and/or size, the customer must pay for the re-shipment of the merchandise. If your item is damaged upon delivery we will cover the cost of reshipping the merchandise.
There are no exchanges/refunds on mugs unless the product is damaged